Frequently Asked Questions
Everything you need to know about shopping with Bosworths Garden Centre
What are your delivery options for plants and garden furniture?
We offer local delivery using our own fleet of vehicles to ensure your plants arrive in peak condition. For nationwide orders, we use specialized couriers. Delivery charges are calculated at checkout based on your postcode and the size of the items.
Do you offer a guarantee on your hardy plants?
Yes, we offer a 2-year hardy plant guarantee. If a hardy plant fails to thrive despite proper care, simply return it with your proof of purchase and the original plant label for a replacement or credit note.
Can I click and collect my order?
Absolutely. You can select 'Click and Collect' at checkout. Once your order is ready, you will receive an email notification. You can then pick up your items from our designated collection point at the garden centre.
What is your return policy for non-plant items?
Non-perishable items, such as garden tools or outdoor furniture, can be returned within 28 days of purchase. Items must be in their original packaging and in a resaleable condition to qualify for a full refund.
How do I care for my plants after they arrive?
Each plant comes with a specific care label. We recommend watering them immediately upon arrival. For further advice, our expert horticulturalists are available via phone or in-store to provide seasonal care tips.
Which payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.